Terms and Conditions
The following are terms and conditions for the sale of goods that will govern any contract for sale that we enter into with you. Please read these terms and conditions carefully.
These terms and conditions tell you the rights and obligations you have. You may have other rights granted by law and these Terms and Conditions do not affect these. This does not affect your statutory rights as a consumer.
SignedCollectables4U.com Contact Details details can be found on the contact page of this website. If you have any complaints about our service or any goods you purchase from us please contact or write to us at:
Signed Collectables 4u, Unit 9b, Glebe Farm,Wolverton Road, Snitterfield, Stratford upon Avon, Warwickshire, CV37 0HB
Customer Care Telephone: 0044 1789 777 385.
Purchasing from us
By submitting your order you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying goods. We will not use your details for other purposes without asking your consent and you may ask that your details are removed from our system by writing to the address given on the Contact Us page. We are not obliged to supply the goods to you until we have confirmed acceptance of your order and this is when the contract is made. You do not own the goods until we receive payment in full. If you discover you have made a mistake with your order please contact Customer Care immediately. Please do this before we confirm your order. Prices are checked regularly, however if we find the price has changed when we receive your order we will contact you and ask if you wish to proceed. All prices and offers are subject to change and availability. Errors and omissions excepted. Subject to not selling below our cost price. Allow 5 working days for cheque clearance from day of receipt. For out of stock items, delivery dates given are only estimates.
We aim to deliver goods to you within the time indicated by us but we cannot give an exact delivery date. If we have not delivered the goods within 30 days of expected delivery within the UK then you may cancel the contract. We will refund any money paid by you. In the unlikely event of experiencing any problems please contact us. We will acknowledge all questions or queries within a maximum period of 48 hours (within working hours and excluding weekends, bank holidays etc.). We dispatch all our items by a 48-hour courier service within the UK. Worldwide delivery by arrangement. However we request the customers allow a maximum 30-day period for delivery within the UK to allow us to process orders. If your item takes longer to arrive than 30 days to arrive we will refund your postage costs. If you require an item to arrive in time for a specific date (e.g. birthday) please email email@example.com and we will do what we can to fulfil your request but cannot guarantee delivery for a date outside our standard terms. Items are packaged using a combination of bubble wrap, foam ,cardboard and paper in order to ensure they arrive in perfect condition. Packages will arrive between 8 a.m. and 6 p.m. on weekdays only and a signature is required on receipt.
Damaged or Defective Goods
Occasionally items are damaged in transit. This is unfortunately unavoidable and we apoligise for the inconvenience and disappointment caused. However we will do everything we can to replace the item as soon as possible completely free of charge. If you receive a damaged item we ask that you keep it in the original packaging and call 0044 7716 383 684 to arrange collection. We will supply goods that are guaranteed free from defects in materials and workmanship usually for a period of 12 months (or longer if required by law) from the date of delivery. You should inspect the goods when you receive them for defects or damage. If you find a defect or damage you must tell us as soon as possible and we will arrange for their return to us at no cost to you or replace them. However, under Trading Standards law, items deemed to have faulty manufacture or materials are only eligible for exchange or full refund if they are returned within 14 days of purchase. Therefore, please examine all goods as soon as you receive them and notify us immediately if you find anything wrong. We are unable to offer any kind of replacement or refund on items returned to us more than 14 days after receipt by the customer.
Returns and Refunds
We are confident that you will be delighted with any product purchased from signedcollectables4u.com, but if you are dissatisfied with your purchase(s) for any reason, we will make it as quick and convenient as possible to provide you with a replacement item or refund. Any item may be returned within 14 days of receipt by the customer. If an item is damaged or faulty on arrival, we will arrange for the damaged item to be collected and replaced with a new item completely free of charge. If you simply wish to return an undamaged item and receive a refund, we will refund the price of the item less a 20% restocking fee, the original shipping cost and the return shipping cost. If any item is proved to bear an non authentic signature a full refund including postage will be made to the original purchaser as long as the item is returned with proof of purchase and letter of authority from a specialist auction house or UACC member.
Here is a guide to the methods of posting normally used when dispatching goods.
For delivery within the UK Only
· Small items - First Class Recorded Post.
· Items over 2kg - Courier 48hr Recorded Parcel Post or 24hr Recorded Parcel Post.
If you wish to use an alternative method of posting, details can be provided on request. Signedcollectables4u.com reserves the right to use whichever method of posting it deems to be the most suitable at any time. Applicable postage rates will be calculated during the checkout process, on an item- by- item basis.Postage discounts on multiple purchases will be calculated automatically during this process. Please be aware that there is a large postage rate for bigger frames.
We may use your IP address to help diagnose problems with our site or web server, and for the general administration of our website. Your IP address, should you decide to register and/or create a SignedCollectables4u.com account, is also used to help prevent you from creating duplicate accounts.
Upon your first visit to this web site, a "cookie" is sent to your computer. A cookie is a tiny file that identifies you as a unique user. It stores personal preferences and user data, however, in no way does this tell us who you are. SignedCollectables4u.com has two primary uses for its cookies.
While both of these activities depend on the use of a "cookie," visitors to this site always have the option of disabling cookies in their web browser. Most browsers are initially set to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent.
This web site collects online contact information in various ways, including inquiry forms and registration forms. The information collected may be used to send the user information about our company, or to get in touch with the user when necessary.
Users may opt-out of receiving future mailings; see the opt-out/modify section below.
We may use the personal information that you supply to us and we may work with other third party businesses to bring selected retail opportunities to our members via email. These businesses may include providers of direct marketing services and applications, including lookup and reference, data enhancement, suppression and validation and email marketing.
Links to Other Sites
SignedCollectables4u.com expects its partners, advertisers and affiliates to respect the privacy of our users. Be aware, however, that third parties, including our partners, advertisers, affiliates and other content providers accessible through our site, may have their own privacy and data collection policies and practices. For example, during your visit to our site you may link to, or view as part of a frame of content that is actually created or hosted by a third party.
Also, via our site you may be introduced to, or be able to access, information, Web sites, features, contests or sweepstakes offered by other parties. SignedCollectables4u.com is not responsible for the actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.
Please be aware that if you voluntarily disclose Personally Identifiable Information on message boards or in chat areas, that information can be viewed publicly and can be collected and used by third parties without our knowledge and may result in unsolicited messages from other individuals or third parties. Such activities are beyond the control of SignedCollectables4u.com and this policy.
This web site has security measures in place to protect against loss, misuse and/or alteration of the information that you provide. Furthermore, we have taken every precaution technically possible to prevent any unauthorized access to the contents of this web server.
SignedCollectables4u.com provides every user with the opportunity to opt-out of receiving future communications from us, change and modify information previously provided, or remove their information from our databases altogether.
1. Email: sales at^ SignedCollectables4u.com
If you have any questions about this privacy statement, the practices of this web site, or your dealings with this web site, please contact us via one of the methods above.
We advise you to print and keep safe a copy of these Terms and Conditions. These Terms and Conditions do not affect your statutory rights.